FasTrak SoftWorks, Inc. is pleased to announce the release FTMaintenance Select v1.1.16.1, which incorporates the following:

Features

  • Asset Management
    • Record asset downtime on work orders.
    • Edit asset downtime records.
  • Deployment
    • Host and run FTMaintenance Select on your organization’s internal servers and network.
  • Reporting
    • Generate a report that displays the details of a work order.
    • Generate a report that displays the details of a service request.
    • Generate a report that displays work order costs.
    • Generate a report that displays asset costs.
    • Generate a report that displays a list of assets.
    • Generate a report that displays a list of assets by location.
    • Generate a report that displays a list of active work orders.
    • Generate a report that displays a list of past due work orders.
    • Query reports to see a filtered set of data.
    • Export a report in Excel file format.
  • Work Order Scheduling
    • View work orders on a calendar schedule, color-coded by maintenance type.

Solutions

  • Corrected an issue that prevented Floor records that utilize special characters from being edited.
  • Buttons related to adding Users or User Groups in Asset Configuration are more clearly labeled.
  • Drop-down menus in the Stockroom Items list now work properly.
  • The system now notifies users when illegal characters are used when entering a Description on a Service Request when creating a Service Request as a Guest.
  • When creating a Maintenance Category on a new Service Request, the Maintenance Category field now automatically displays the newly created Maintenance Category.
  • The system now properly validates phone numbers and email addresses when creating a Customer.
  • The character limit for the Equipment’s Model Number field has been increased.
  • The system now notifies users when the character limit is exceeded in the Asset Category field on an Asset record.
  • Meter Type and Unit can now be entered on a new or added Meter Reading.
  • The currently logged in User is automatically entered on a Downtime record.
  • The system now notifies users when the character limited is exceeded in the Inventory Item Number and Inventory Item Name fields of an Inventory Item fields of an Inventory Item record.
  • Downtime records can now be added when creating an Equipment record.
  • The list of Parts, Properties, and Building records can now be sorted in ascending or descending order.
  • A User’s Status is now displayed on the All Users page.
  • Meter Reading details, such as Date, Data Type, and Units, are now automatically populated when the associated Meter Reading Definition is selected.
  • Updating an Asset’s Location no longer changes the format of the address.
  • The Service Request Configuration page now indicates the current Workflow Mode.
  • The Service Requests section on the FTMaintenance Select Home page is now hidden when the Service Request configuration option is disabled.
  • Asset Tree Nodes can now be filtered by Tag.
  • Error messages no longer display when creating a Downtime record.
  • A Location’s Location Type can now be updated successfully.
  • When creating a Cost Center on a new Service Request, the Cost Center field automatically displays the newly created Cost Center.
  • When creating a Customer on a new Service Request, the Service Request automatically displays the newly created Customer.
  • One-time Tasks can now be deleted from Work Order records.
  • Error messages no longer display when creating an Equipment record with a Runtime Unit.
  • Values for Location Type now properly appear on the Add and Edit windows for Inventory Item Locations.
  • Notification Events are no longer disabled when located via a search.
  • Tooltips now display when hovering the mouse cursor over the icons in the Actions column on the All Work Orders page.
  • Data with quotation marks can now be successfully imported.
  • Updating the name of a child Location no longer changes the Location Type for the parent Location record.
  • A new Customer’s Address now displays when a Guest creates a Customer from a Service Request.
  • A Phone Number can now be entered on a Vendor record.
  • Customers now display properly on Service Requests.
  • The Manufactured Date and Installed Date fields are now correctly populated when Equipment data is imported.
  • A Downtime record is automatically created when the Status of an Asset is changed to “Out of Service”.
  • Property data can now be imported.
  • An Area Unit field has been added to the Buildings import template.
  • A Vendor Email field has been added to the Parts import template.
  • Vendor Email and Vendor Description fields have been added to the Vendor import template.
  • Work Orders now save Labor Logs for multiple Labor Resources.
  • Deleted Users can no longer be edited.
  • Transactions can now be performed on Buildings, Facilities, and Properties record.
  • The Meter Reading Definitions grid now properly displays Units.
  • Error messages no longer display when updating fields in the Meter Readings window.
  • A Downtime Entry’s Start Time now properly saves the time as either AM or PM.
  • Improved the selection of a State on a Work Order Customer record.
  • The “Requested on Behalf of” fields no longer disappear when editing or updating a Cost Center on a Service Request with a Status of “Pending” or “Approved”.
  • Corrected an error that prevented files from being attached to Equipment records.
  • The system now notifies users when illegal characters are entered into the Phone field of a Customer record.
  • Notifications for Blocked Work Order events now use the correct Notification Template.
  • The system now notifies users when incomplete Address information is entered on a Customer record.
  • A Customer’s Phone data is now saved when a new Customer is added from a Service Request.
  • Non-required Custom Work Order Fields no longer prevent a Work Order from being saved.
  • Adding a new Labor Resource from the Work Order Lead’s Name field no longer removes data from the Lead’s Name field.
  • Updating a Stockroom location from the Locations page no longer disassociates a Stockroom Location with its parent Location.
  • Corrected an error that prevented Units from displaying in the Meter Readings grid for a Facility or Tool.
  • A Meter Reading’s Unit is now retained when adding a Meter Reading to a Part.
  • Changes to a Meter Reading’s Units are now reflected in the Meter Readings grid.
  • The character limit for Task Number has been increased.
  • Asset Names that include spaces now properly display.
  • Improved the process for submitting a Service Request.
  • A Work Order Appointment’s Time now displays on all Appointment Blocks on the Work Order Schedule tab.
  • Units are automatically populated when a Meter Reading Definition is selected.
  • Floor names and numbers can now utilize a wider range of characters.
  • Service Requests with a status of “Approved” can now be updated to “Information Requested”.
  • Improved the process for editing a Downtime Entry record.
  • Tooltips now display when hovering the mouse cursor over the icons in the Actions column on the Reports page.
  • Corrected an issue that led to the inability to create or update an Equipment record.
  • Corrected an issue that caused an error when adding a Meter Reading from the Meter Readings Sheet.
  • Improved the ability to navigate to Draft Service Requests from other modules.

See FTMaintenance In Action

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