Superior CMMS Customer Support
FasTrak doesn’t just provide a feature-rich, easy-to-use computerized maintenance management software (CMMS) platform. We also provide top-tier, ongoing CMMS support that others simply cannot match! In fact, we are rated as the best vendor for CMMS support by our customers.
Accessible technical support plays a crucial role in your success with FTMaintenance. When you have questions, you need answers from real people. Our highly responsive, knowledgeable, and friendly technical support team assists customers through unlimited phone, email, and screen share support.
FTMaintenance CMMS is constantly evolving. We continue to add new features and develop new tools that help our customers further improve their maintenance management practices. FTMaintenance customers receive these product upgrades absolutely free with an active maintenance agreement or subscription.
FTMaintenance CMMS includes an integrated help index, built right into the software. Additionally, digital and hard copy versions of FTMaintenance user manuals and quick start guides are available for reference while offline.
Some of our best ideas come from our customers. If there is a feature or improvement that you would like to see in a future version of FTMaintenance, our support staff can submit a feature request on your behalf.
Our technical support staff will investigate any possible software defects and work together with our in-house software engineering team to find solutions.