Ensure No Request Goes Missing

Implement a single system for tracking and managing work requests

Maintenance Request System

Traditional methods of requesting maintenance, such as phone calls, pages, and emails, are inefficient and bothersome. Provide others in your organizations with a dedicated portal for submitting work requests directly to the maintenance team for review and approval.

  • View all maintenance requests from a single location
  • Create a single channel for communicating work requests
  • Provide requesters with an easy-to-use, online request form
  • Receive notifications when new requests are submitted
  • Allow an unlimited number of users to make requests, including guest users

Receive Fully Detailed Work Requests

Standardize request information to prompt a speedy response

Online Maintenance Request Form

Incomplete maintenance requests create confusion and require additional back-and-forth between you and requesters. Capture the exact information you need to quickly evaluate, prioritize, and address problems in a timely manner.

  • Submit requests from anywhere using internet-connected devices
  • Upload photos or files to provide additional detail
  • Set required fields to ensure critical information is entered before requests are submitted

Choose Your Work Request Workflow

Use a maintenance request process that aligns with your maintenance workflows

Work Request Management System

Decide how incoming requests should be handled – either choose to review all requests before they become work orders or automatically generate work orders from maintenance requests.

  • Automatically approve work requests or place them in a queue for approval
  • Prioritize maintenance requests based on need or urgency
  • Closely monitor the status of unapproved requests
  • Edit request details or ask for additional information from requesters before creating work orders

Watch Videos About Maintenance Request Management

 

FTMaintenance Select Service Request Management

Watch an overview of FTMaintenance Select service request management functionality.

Flexible Pricing Plans Available

Choose a plan that’s right for your business.

LITE PLAN

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Annual SaaS subscription
Simple, work order-focused maintenance management software

LITE+ PLAN

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Annual SaaS subscription
Standard CMMS features for maintenance and facility management

FULL SCALE PLAN

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Monthly SaaS subscription
Robust features for advanced maintenance tracking

ONE-TIME PURCHASE

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Perpetual license
Advanced maintenance tracking combined with license ownership

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