Simplify Your Maintenance Request Process

Implement a single system for managing maintenance requests

Horizontal tablet showing all service requests

Maintenance Request Software

Traditional methods of requesting maintenance, such as phone calls, pages, and emails, are inefficient and bothersome. FTMaintenance provides a centralized maintenance request management platform.

  • Give anyone the ability to submit maintenance requests using a customizable online form
  • View all open requests and their related work orders from one place
  • Automatically approve maintenance requests or place them in a queue for approval

Receive Detailed Maintenance Requests

Make sure you have the information you need for a speedy response

laptop-tablet-mobile phone-responsive breakdown-submitting maintenance request-fastrak softworks inc

User-friendly Maintenance Request Form

Incomplete maintenance requests create confusion and require additional back-and-forth between technicians and requesters. FTMaintenance makes it easy for requesters to submit requests that provide the information you need to address the problem.

  • Submit maintenance requests from anywhere using mobile devices
  • Show, hide, and require fields to fully customize the form
  • Upload photos or files to provide additional detail

Improve Customer Satisfaction

Keep coworkers happy by closing the loop on maintenance requests

Laptop screen showing maintenance requests

Status Updates and Notifications

FTMaintenance helps you become more transparent about the status of maintenance requests, leading to better communication and improved relationships with others in your organization.

  • Provide requesters with visibility of their maintenance request status
  • Automatically notify requesters of status changes via email
  • Send automatic email notifications when work orders are complete

Flexible Pricing Plans Available

Choose a plan that’s right for your business.

LITE PLAN

$40/Month
Per Concurrent User, Per Month
Requires a 12-Month Commitment
Ideal for first-time CMMS users, this option is a great fit for small businesses with a limited number of assets.
  • Up To 500 Assets
  • Unlimited Service Requests

LITE+ PLAN

$80/Month
Per Concurrent User, Per Month
Requires a 12-Month Commitment
Ideal for work order management on a large number of assets.
  • Everything in Lite Plan
  • Unlimited Assets
  • Access from Mobile Devices

FULL SCALE PLAN

$149/Month
Per Concurrent User, Per Month
No Required Commitment
A true month-to-month, cancel-at-anytime option for companies who desire a full scale maintenance management software solution.
  • Everything in Lite + Plan
  • Inventory Management
  • No Annual Commitment

PURCHASE OPTIONS
Cloud-Based or On-Premise

$2,495 (Starting at)
Per Concurrent User
Additional Hosting Fees Apply
Ideal for companies who prefer license ownership over subscription.
  • All CMMS Features
  • One-time License Purchase
  • Ownership of Software License